Shipping policy

At El Arabawy HE, we strive to deliver your orders as quickly and safely as possible. Our goal is to ensure a seamless shopping experience from the moment you click "order" until the package reaches your doorstep.

Shipping Areas

  • We offer nationwide shipping covering all governorates within the Arab Republic of Egypt.

  • Delivery is handled through our network of approved and reliable shipping partners to guarantee the safety of your items.

Estimated Delivery Time

We take pride in our fast processing times. Expect your order within the following windows:

  • Cairo and Giza: 1 to 2 business days.

  • Delta and Canal Governorates: 2 to 3 business days.

  • Upper Egypt and Remote Areas: 3 to 5 business days.

Shipping Costs

  • Shipping fees vary depending on the destination governorate.

  • Free Shipping: Many of our products are eligible for free shipping; this will be clearly indicated on the product page before you complete your order.

Payment Methods

  • Currently, we accept Cash on Delivery (COD) only.

Important Notes

  • Accuracy of Information: Please ensure that your delivery address and phone number are entered correctly. In case of incorrect information or failure to respond to the delivery representative, the order may be canceled or reshipped at an additional charge.

  • Peak Seasons: Shipping times may vary slightly during promotional periods, seasonal sales, and national holidays due to the high volume of deliveries handled by shipping companies.